Rss Feed Tweeter button Facebook button Linkedin button

Shopping Cart

Your shopping cart is empty

Visit the shop

No Questions Asked Returns! What Are You Waiting For? We Ship Within 48 Hours!

MISS MOSS FAQ

I don’t live in Australia. Can I still buy your products? Of course you can! If you are a customer not living in Australia, you will pay the flat overseas freight charge to us and then it will be your responsibility to pay any input duty of sales tax within your own country. We will not charge you Australian goods and services tax. Please refer to the shipping section of this website for more information.

I’ve got a retail shop and I’d like to stock your products. Is this possible? Absolutely! Fulfilling wholesale orders is a big part of what we do at MISS MOSS.

What are my payment options? You can use the PayPal facility on this website or make alternate arrangements with us if you’d prefer. All monies must be cleared before items are shipped out. If you live overseas, I require payment in Australian dollars. Please use an online currency conversion utility such as the XE Universal Currency Converter to do the calculation for you.

How long will it take for purchased items to reach me? Goods, which are in stock, will normally arrive within 3 to 5 days. As our products are hand made, delivery times, particularly for out of stock or custom designed items can range between 2-6 weeks.

Can I return an item if I change my mind? MISS MOSS does not issue refunds for change of mind. No credit notes can be issued.

Will my personal details be secure with MISS MOSS? You can be absolutely assured that MISS MOSS keeps your details private. Any information we collect in relation to you is kept strictly secured. We do not, under any circumstances, pass on/sell/swap any of your personal details to any third party. We use this information to: identify your orders, provide you with my newsletter (if you’ve subscribed!) and to personalise your shopping experience.

AUSTRALIAN DELIVERY?
To keep things affordable and secure, standard orders within Australia will be sent via Registered Post or shipped for FREE when specified. Registered Post is a traceable and therefore more secure method of postage. Wholesale orders will be sent via Registered Post at a flat rate of AUD$22.50. This flat rate only insures goods up to the value of AUD$100.00. Should you require further insurance for your purchased items, please ensure that you select the option most relevant to your order in the checkout. If you do not select any further insurance, I will assume that you do not require it and your goods will only be insured up to the value of AUD$100.00. Please note that MISS MOSS does not take responsibility for any uninsured items.

Goods, which are in stock, will normally arrive within 3 to 5 days. However, delivery times, particularly for out of stock items or custom designed orders, can range between 2-6 weeks. We will advise our customers within two (2) days if goods are unavailable and/or out of stock. MISS MOSS is located on the sunny South Coast of NSW, so unfortunately we cannot guarantee overnight delivery.

5bEHLQ_WOZLHdEWO1KeDB9r5FYWZIuCTIwv9_7Y6SRA,i5F0QvmzcM4wcmxzpgiv3Wp_BsItEC2GCTWh0OT2snI,MQRS9Izl51tvljUUNmoQo4QhfMxJU_CMpUtdkz58LD4

Our Mission

What started as an exclusively wholesale + online fashion venture has spread its wings to include a flagship store in the delightful South Coast town of Milton, NSW.

We design + manufactures contemporary jewellery, accessories + garments with a commitment to sustainability. We use natural fibres, trade ethically + recycle where possible.

In addition to our own items, we increasingly represent the work of others who share this vision. Love the love. MM x

Shopping Cart

Your shopping cart is empty

Visit the shop

Sign up for our newsletter!

Find out about our deals + giveaways!

Come and visit!

Visit us! Where? Shop 10 / 97-103 Princes Hwy, Milton, NSW, 2538.

We are open SEVEN days a week from 10 am-4pm

Have a question? hello@missmoss.com.au

Copyright © 2011 MISS MOSS® - All Rights Reserved. Admin - Powered by Storefront Themes.
Visa PayPal